Razor's Forms & Info

Last Modified on January 23, 2003 ( 800x600 256 Color )

FORMS

Service Level Problem Checklist	Windows and Internet Support / News Watch
Coaching and Feedback Form	Microsoft Newsletter ( weekly)
Service Coaching Form	How to reach the BIOS on different PCs
Customer Satisfaction Survey	BACKUP Considerations
Outline for Help-Desk	BOOT Disk for NT CLIENT
Job Description: Entry-Level Staff	Windows 95 Boot Process Outlined
Job Description: Intermediate-Level Staff	Win95 Startup and Shutdown Problem
Job Description: Senior-Level Staff	Windows 9x Shutdown Problem - solutions
Issues and Labor Tracked by Category	Miscellaneous TCP / IP Tips
Problem Tracking Sheet: E-Mail	SCANPORT scanner problems
Reporting Metrics and Views	Network Issues (specialized sites)
Problem Tracking Sheet: Networking	Can I use a different Browser ?
Problem Tracking Sheet: SQL	Win95 - Policy Editor
Weekly Help-Desk Team Report (Phone)	1999 Technical Salaries
Troubleshooting Worksheet	Negotiating a Raise ***
Problem Tracking Sheet: Applications	Affordable Certification Resources ***
Sample Help-Desk Policies and Procedures	Browser Timeout Adjustment
Data Collection Form for Site Survey	1,000 File Extensions !!!
Preventive Maintenance Checklist
	*** Adobe Acrobat PDF file. Right-click and save to your hard drive so you can open it locally.

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